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A Difficult Conversation
Can Change Everything
A deadline slips again. Expectations are unclear, and trust is wearing thin. In Professor G’s Guide to The Conversation Nobody Wants, a manager learns to address missed commitments with accountability and respect.
One useful lesson. A better workplace.
The Better Workplace Podcast
LATEST EPISODE • NOVEMBER 6, 2026
When the Numbers Look Good but the Workplace Isn't
Productivity is rising. But are employees, customers, and quality benefiting? Discover how systems thinking and balanced performance measurement help managers see what the dashboard misses.
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PREVIOUS EPISODE: 9
The Leadership Habit That Makes Quality Everyone’s Job
Build everyday leadership habits that make quality everyone’s responsibility.
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Dr. Paul L. Gerhardt is a professor of business, author, and speaker. He is the author of Diversity at Work and several leadership guides and has taught leadership to thousands of professionals since 2000.


